Spinwheel Terms & Conditions

INTRODUCTION.

Welcome to the “Spin and Win” Promotion (hereinafter referred to as the “Promotion“), brought to you by DUKKANTEK DMCC, a company duly registered in and operating under the laws of the Emirate of Dubai, United Arab Emirates (UAE), under license No. DMCC188524, having its registered office at HDS Business Centre, Cluster M, JLT, Dubai, UAE, Email ID: reachus@dtek.ai, Contact No: 04-5656723 (hereinafter referred to as the “Promoter”), and our esteemed Retail Partners. 

 

Please read the terms and conditions contained herein as they govern your participation to this promotion. 


ELIGIBILITY.

The promotion is open to all legal residents of the United Arab Emirates (UAE) aged eighteen (18) years and older, except staff and contractors of the promoter, any participating sponsors, retailers and staff members from any participating store, and their associated agencies and companies. 


PROMOTION PERIOD.

The Promotion will commence on 15/11/2023 and conclude on 30/11/2023 (the “Promotion Period”).


HOW TO PARTICIPATE.

  1. To participate, customers must: 
  1. Make a purchase at a participating retail partner store where the SWIFT self-checkout system is available. 
  2. Use the SWIFT self-checkout system for their purchase. 
  1. Customers who complete their purchase at a participating retail partner store using the SWIFT self-checkout system are eligible for one spin of the spinning wheel for a chance to win a prize.
  2. The spinning wheel on the SWIFT self-checkout system will have labels that will indicate whether the customer has won a prize or not.


PRIZE DISTRIBUTION. 

  1. Prizes are awarded randomly through the spinning wheel on the SWIFT self-checkout system.
  2. Winning a particular prize are dependent on the number of eligible participants and the quantity of prizes available. 
  3. The Promoter is responsible for any technical issues that may affect prize distribution.
  4. While the Promoter and its retail partners will do their utmost to ensure a seamless prize distribution process, they cannot be held liable for any unanticipated technical issues that may occur throughout the promotion.


PRIZE REDEMPTION.

  1. Prizes won during the Promotion will be automatically displayed on the self checkout screen. 
  2. If a customer wins a prize: 
  1. The system will display a QR code on the self checkout screen.
  2. The customer scans the QR code with their smartphone, which will direct them to a redemption form.
  3. The customer will be required to provide their complete name, a valid email address, and any other pertinent information, on the redemption form.
  4. Upon submitting the redemption form, a gift card or voucher corresponding to the value of the prize won will be emailed to the registered email address provided by the customer.
  5. Customers must present the vouchers to redeem their prize.
  6. The vouchers or gift cards must be presented at the designated redemption center
  1. Vouchers must be redeemed within twelve (12) months from the winning date, and any vouchers not redeemed within this period will become invalid.
  2. The prizes cannot be transferred or redeemed for cash. They can only be redeemed for the products and/or services specified on the gift card or voucher.
  3. To ensure prompt delivery of prizes (vouchers or gift cards), customers are encouraged to ensure the accuracy of the email address they provide.


GENERAL TERMS.

  1. By participating in the Promotion, participants agree to abide by these Terms and Conditions and any decisions made by the Promoter are final and binding. 
  2. The Promoter reserves the right to disqualify any participant who is found to be in violation of these Terms and Conditions or engaged in fraudulent or unfair practices. 
  3. The Promoter reserves the right to modify, suspend, or terminate the Promotion or amend these Terms and Conditions at any time, subject to approval by the relevant authorities in the UAE.
  4. The Promoter and its retail partners are not responsible for any errors, omissions, or technical malfunctions that may occur in connection with the Prize redemption.
  5. Any taxes or additional costs related to the prizes are the sole responsibility of the prize winners.
  6. If, for any reason beyond the promoter’s reasonable control, the Prize cannot be awarded, the promoter reserves the right to substitute a Prize of equal or greater value.
  7. The Prize values are correct as of the date of preparing these terms and conditions and include any applicable goods and services tax. The promoter is not responsible for any change in Prize value.
  8. The Prize is subject to additional terms and conditions imposed by third-party providers.
  9. The promoter reserves the right, at any time, to verify the validity of entries and entrants, as well as the right, in its sole discretion, to disqualify any individual who the promoter has reason to believe has breached any of these terms and conditions, tampered with the entry process, or engaged in any unlawful or other improper misconduct determined to jeopardise the fair and proper conduct of the promotion.
  10. Any failure by the Prize winner to comply with the terms and conditions imposed by the promoter may result in the Prize being cancelled or withdrawn without the promoter being liable.
  11. The Promoter reserves the right to modify, terminate, suspend, or reschedule this promotion at any time without notice.
  12. The Promoter, its partners, and providers shall not be held responsible for any loss, damage, or personal injury, including indirect or consequential loss, arising directly or indirectly from participation in this promotion, unless required by applicable law. Additionally, the Promoter, its partners, and providers shall not assume liability for any costs or fees incurred while entering this promotion. This encompasses, but is not limited to, expenses related to internet or mobile service usage required for participation and interaction with this promotion.”


PRIVACY AND DATA PROTECTION.

  1. By participating in the Promotion, participants consent to the collection, use, and disclosure of their personal information by the Promoter for the purpose of administering the Promotion. 
  2. Personal data will be handled in accordance with the Promoter’s “Privacy Policy” available on dtek.ai and the Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data in the United Arab Emirates (UAE)
  3. All entries remain the property of DUKKANTEK DMCC, but customers have the right to request the corrections of inaccurate personal data and to restrict or stop the processing of their personal data by emailing tech@dtek.ai. Entry is conditional on providing this information. By entering this promotion, unless otherwise stated, each entrant agrees that the promoter may use the entrant’s personal information to conduct the promotion in accordance with these terms and conditions. 


PROMOTION ADVERTISING ON SOCIAL MEDIA.

The Promoter may use various social media platforms for communication and advertising purposes related to this promotion. However, it is important to note that this promotion is not endorsed, administered by, or associated with any of the social media platforms.


CONSENT TO PROMOTER COMMUNICATIONS.

By participating in this promotion, entrants provide their consent to receive communications from the Promoter via the contact details provided during entry. These communications may include, but are not limited to, information about future campaigns, event promotions, special offers, market research initiatives, and surveys.


DTEK.AI PRIVACY POLICY

The standard privacy policy applied to this Promotion can be found at Dtek.ai

 

By participating in this Promotion, you indicate that you have read and agreed to the terms and conditions. If you do not agree with any of the terms and conditions, please do not proceed with the Promotion.